Frequently Asked Questions

  • How long have you been in business?

    We have been serving businesses and organizations of all sizes and types in Addison county for over 30 years. 802 Print is your one-stop-shop for all things print and promotional. We can help with your project from start to finish. With our in-house designers and experienced production team members, you can count on us to provide the highest quality products at an affordable cost.

  • What is your minimum order #?

    We ask for a minimum of 12 items per decoration method and per design.

  • Can I mix styles and colors?

    Absolutely! You can mix and match apparel styles, colors, and sizes to meet our minimum order requirements.

  • What is your turnaround time?

    Custom apparel is a standard 2-3 weeks for turnaround time. Wide format, vinyl, signs, banners and paper printing are all typically 1-2 weeks. Be sure to check when you place your order as this fluctuates throughout the year!

  • What file types do you accept?

    Our favorite file types are vector files (.AI, .EPS, or .SVG). We can usually work with most file types, but we may need to charge a vectoring fee to convert raster images (.JPG, .PNG) to a usable vector format.

  • How do you determine pricing?

    Because custom apparel is just that - custom - pricing varies from order to order, even for the same product/design. Factors that will determine your pricing include quantity, style, number of ink colors, and number of locations being printed.

  • Do you supply apparel?

    We supply the whole package! Apparel, accessories, design, and decoration. We have access to over 6,500 wholesale options. Not sure what you need? We can help you narrow down your options! Ordering wholesale from us saves you time and money because wholesale from us is a better bargain for you and eliminates extra unnecessary steps for you!

  • What other services do you offer?

    Our full list of services includes: Screen printing, embroidery, signs, banners, vehicle graphics, stickers, promotional products, paper printing, and graphic design.